Episode Highlights
Concrete language is far more memorable than abstract phrasing. People recall vivid words like “white horse” four to ten times more easily than vague terms such as “quality” or “innovation.”
Simple language signals intelligence. Research shows writers who replace jargon with plain words are seen as 13 percent smarter, proving clarity communicates confidence better than complexity.
Shorter messages boost response rates. In one study, cutting an email from 127 to 49 words increased replies by 78 percent—less effort makes tasks feel easier and encourages quick action.
Resources & Useful Links
See below for additional resources from this week's episode.